An Overview of all
Everything you need to know
Everything you need to know
Your fare includes shipboard accommodations, round-trip ocean transportation, all meals (excluding specialty dining options), select beverages, onboard live entertainment, and our supervised kid’s programs.
Transportation to and from the ship, valet parking at the port, shore excursions, bar beverages, soft drinks, specialty dining, casino, phone calls, photographs, and any items you may choose to purchase not specifically stated are not included in your cruising price. For Grand Bahama bookings taxes, fees and port expenses of $88.44 per person and gratuities of $13.95 per person per night for interior and ocean view staterooms and $15 for suites per person per night are also additional.
All purchases on board must be made through your room card, connected to the personal account of your choice. Make the check-in process smoother by printing and filling out your Onboard Credit Form before arriving to the port. English Form | Spanish Form
For your convenience, gratuities are charged to your onboard account at $13.95 per person per night for interior and ocean view staterooms and $15 per person per night for suites. This covers all food and stateroom services provided to you by your Stateroom Steward, Waiter, Busboy and Maitre d’. Other staff members may be tipped as services are rendered. As a standard in the cruise industry, please note an 18% service charge will be included on all bar, drink packages, specialty dining, and Indulgence Spa & Salon tabs. All gratuities are included for resort stays under our Cruise & Stay programs.
Guests are not permitted to bring any alcoholic or non-alcoholic beverages on board during embarkation. Beverages found in a guest’s possession will be confiscated. Alcohol and soda packages are available for purchase, as well as bottled water. Beverages purchased on Grand Bahama Island will be held safely for the duration of the cruise and will be returned during debarkation. If guests have concerns regarding dietary needs, they may contact customer service prior to booking. The legal drinking age on ship is 21 in US waters and 18 while at sea and on Grand Bahama Island – valid photo ID is required. We have the right to refuse sale and/or service to anyone.
We offer a variety of drink packages, available for purchase on board, including:
*Please note, an 18% service charge will be automatically applied.
Enjoy the convenience of using your cell phone to keep in touch with friends and family while sailing with us. To use your cell phone on board, you might need to first activate the roaming service by calling your cellular provider. The network will activate when the ship is at sea, out of reach from land, or your regular cellular provider. When the service becomes available, your cellular phone will display either MCP or 901 12 or indicate digital roaming. This service is charged via your home cellular provider at international roaming rates. For exact pricing, please check with your provider.
Yes, you will be able to stay connected throughout the ship as well as in our comfortable internet cafe. Wi-Fi access is available for $25 per device for the full 2-night cruise. Visit the Customer Service desk once on board for more information.
Cruise only: Guest completing the booking must be 18 or older at the time of sailing. Cruise & Resort Stay: Guest completing the booking must be 21 or older at the time of sailing. Guests under the age of 18 must be in a stateroom with an accompanying adult.
U.S. Citizens : All U.S. citizens must have valid proof of citizenship. While a passport is highly recommended, passengers can travel with an original birth certificate issued by a U.S. government agency (not from a hospital) and a valid government issued photo ID, in place of passport. Passport cards and enhanced driver’s licenses are also acceptable forms of documentation.
Children ages 15 and under only require a birth certificate as noted above. Children ages 16 and over must carry a government-issued picture ID such as a state ID or provincial driver’s license and an original birth certificate issued by a U.S. government agency.
Passengers from Puerto Rico must have a valid U.S. passport or a valid government-issued photo ID along with an original issued birth certificate. Birth certificates issued prior to July 1, 2010 are not accepted by U.S. Customs and Border Protection.
U.S. Citizens born outside of the U.S.: Will require a valid U.S. passport for travel or an original naturalization certificate along with a valid government issued photo ID.
U.S. Permanent Residents: Will require a valid Permanent Resident card, also known as a Green Card, with a valid government-issued photo ID or a valid passport from their country of citizenship.
Please note some permanent residents (e.g. Haitian citizens) must carry a valid passport along with a valid Permanent Resident card. Please contact the Bahamian Consulate or U.S. immigration for more information.
Non-U.S. Citizens or Residents: A valid Passport, Multiple Entry Visa, or Resident Alien Card is required for re-entry to the United States. Please contact U.S. Customs or the Bahamian Consulate for any additional required documentation. Guests from other countries must possess a valid passport and should check with their travel agent or appropriate consulate to determine other necessary travel documentation.
Note: Boarding will be denied without proper travel documentation and ID
Each guest is permitted two pieces of complimentary luggage, not to exceed 50 pounds per piece. For excess and overweight luggage, a $25 fee per bag will be automatically charged to your onboard account. All luggage must be stored in the passenger’s stateroom.
The dress code on board is generally casual. Dinner and evening attire is casual chic, with proper attire required for select restaurants, including collared shirts, blouses, pants, dresses and skirts. Tank tops and swimsuits are not permitted in the dining areas. You are going to want to capture the moment, don’t forget your cameras and chargers.
Please ensure all baggage and personal belongings are properly insured and labeled with the owner’s name, address, and ship’s name, stateroom number, and sailing date. Suitcases should be securely locked. We are not responsible for theft or loss.
We recommend that you personally carry all medications, jewelry, fragile items, valuables and important documents on and off the ship. Any luggage left at the pier will be forwarded at the guest’s expense.
Please let us know at the time of booking if you require a wheelchair-accessible stateroom, accommodations related to medical conditions, or have dietary needs. Confirmation of this information may be required in writing. Guests requiring the use of a wheelchair on board will need to bring their own or make independent arrangements.
We offer a variety of activities to ensure our young cruisers will have just as much fun as the grownups. We offer three complimentary kid’s programs which include supervision.
Our ships are equipped with North American standard, 110 volts AC, which will accommodate most items including your cell phone and computer chargers, hair dryers, curling irons, etc.
Parking at the port is fast and efficient with our valet service, provided by the Port of Palm Beach. One of our parking attendants will meet you as soon as you arrive to the terminal. Valet parking is available for only $22 per night. Learn more on our Parking & Directions page.
We’re 100% dedicated to providing an enjoyable and safe experience for all guests. Each of our ships is staffed with dedicated security and medical teams to respond to alleged crimes and medical situations, respectively. They are on board, on duty, and available at all times. Learn more on our Safety & Security page.
When minors (17 and under) are not traveling with either of their parents, they must bring an original notarized signed letter from the absent parent/legal guardian, authorizing the minor to travel. The minor consent form can be found here.
Pregnant guests who enter the 24th week of pregnancy before or at any time during the cruise will not be allowed to sail. Pregnant guests who will not enter the 24th week before or at any time during the cruise must bring a letter from their attending physician certifying that their gestational status is in accordance with this policy and that the expecting mother is fit to sail.